Policy & Privacy Statements


At R.J. Reynolds Tobacco Company, we intend to give you control over your personal information. In general, you can surf this site () without telling us who you are or revealing any information about yourself. We do collect domain names of visitors to this website to be able to measure the number of visits, average time spent on the site, pages viewed and other such statistical information. This information is used to measure the use of the site and to improve its content.

There are pages on this site where you can send e-mail to Reynolds Tobacco. We may collect and store e-mail addresses for further use in corresponding with you, if either of us so chooses. If you prefer that we do not correspond to your e-mail address in the future, simply make the request in your e-mail note and we will respect your wishes. Any additional information you give us via e-mail (for example your name, title, company, address and phone number) will also be retained if we choose. If you at any point decide you do not want us to retain any of this information, send us an e-mail note with this request and we will again respect your wishes.

The personal and e-mail data collected on this site will be used to communicate to you information on programs or issues where you have indicated an interest. Except as provided below we do not sell, or rent personal information or e-mail addresses to other organizations or entities. We might do this in the future. We reserve the right to disclose information collected from you: (1) as necessary, if we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other uses of our website, or anyone else that could be harmed by such activities; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) in the event that we, or substantially all of our assets are acquired (your personal information may be one of the transferred assets).

Cookies are little pieces of information that a website stores on your machine so that it can recognize the same user each time the user returns to the site. The rjrt.com website uses cookies to enable better site-utilization management. If you are concerned about cookies, please turn on your browser’s security feature to “Prompt Before Accepting Cookies” to inspect the information that is being stored.

The links on this site are provided as a convenience, but R.J. Reynolds Tobacco Company is not responsible for the content on the linked websites. The statements and views available on those sites do not necessarily represent the views of R.J. Reynolds or its management.

We reserve the right to change our Policy and Privacy Statements. We will update this page when we do so.